1General Terms & Conditions
7u775 (operated by 7u775.win under its domain) is an international online gaming platform. These Terms & Conditions constitute a legally binding agreement between 7u775 and all its registered members. By using the website, creating an account, or participating in any game, you are considered to have fully accepted all terms outlined below.
7u775's Terms & Conditions may be updated at any time. Continued use of the platform after any changes constitutes your agreement to the revised terms. We recommend checking this page regularly.
Keep in mind: These Terms & Conditions are available in both English and Bengali. In the event of any dispute, the English version shall prevail. If you find any ambiguity in the Bengali version, please reach out to our customer support.
2Account Registration & Eligibility
To create an account with 7u775, the following conditions must be met:
- You must be at least 18 years of age.
- You are creating this account in your own name and for your own use.
- All information provided at the time of registration must be accurate, complete, and up to date.
- Each person may hold only one account. Multiple accounts are not permitted.
- Keeping your account password confidential is your responsibility. You must not allow anyone else to access your account.
- Submission of a National ID card or passport is mandatory for KYC (Know Your Customer) verification.
7u775 reserves the right to decline any account registration or request additional information for verification purposes. If false information is provided, the account and all associated balances may be forfeited.
3Deposit & Withdrawal Policy
7u775 supports deposits and withdrawals via Mobile Banking, Nagad, Rocket, and other local mobile banking methods. Key rules regarding deposits and withdrawals are outlined below:
- The minimum deposit amount is BDT 500. The maximum limit is determined by your account tier.
- Deposits are generally credited to your account within 3–5 minutes. If there is a delay, please contact support.
- Withdrawal requests are processed within 5–15 minutes after verification.
- The payment method used for withdrawals must match the one used for deposits.
- Withdrawals to third-party accounts are strictly prohibited.
- 7u775 reserves the right to place a hold on payments and carry out additional verification for any suspicious transactions.
Warning: Using the 7u775 platform for money laundering or illegal activities is strictly prohibited. If any such activity is detected, the account will be closed and the relevant authorities will be notified.
4Bonus & Promotional Offers
7u775 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms that you should read before claiming. General bonus rules:
- The welcome bonus is available to new members only and can be claimed once.
- Bonus balance cannot be withdrawn directly — the applicable wagering conditions must be fulfilled first.
- Bonuses are generally valid for 7 to 30 days. Any bonus that expires within this period will be forfeited.
- Any attempt to claim bonuses through multiple accounts or fraudulent means will result in all bonuses being voided.
- 7u775 reserves the right to modify or cancel any bonus offer at any time.
Tips: Always check the wagering requirements (number of times you must bet) and expiry date before claiming a bonus. For full details, visit our FAQ page Go.
5Betting Rules
7u775 offers betting across a range of games including Sports Betting, Live Casino, and slots. General betting rules:
- Once a bet is confirmed, it cannot be changed or cancelled.
- If a bet is placed at incorrect odds due to a technical error, 7u775 reserves the right to void that bet.
- For Sports Betting, payouts are processed once match results have been confirmed from official sources.
- If a connection is lost during a live game due to network issues, the game server record will be considered the final and definitive result.
- RNG (Random Number Generator) certified software is used to ensure fair and unbiased outcomes.
6Prohibited Activities
The following activities are strictly prohibited on 7u775. Violations will result in permanent account closure and forfeiture of all balances:
- Using bots, scripts, or automated software to play games.
- Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
- Colluding with other players to manipulate game results.
- Using the platform for money laundering or any other illegal financial activity.
- Creating or operating an account using another person's information.
- Launching cyberattacks against 7u775 servers or network infrastructure.
- Harassing or engaging in inappropriate conduct toward other users.
Important: If any prohibited activity is detected, 7u775 reserves the right to close the account and pursue legal action without prior notice.
7Privacy & Personal Data
7u775 treats the protection of users' personal data as a top priority. Your information is used solely for service delivery, verification, and compliance with legal obligations.
- Your personal information is never sold to third parties.
- Information may be disclosed to government authorities when required by law.
- All data is protected with 256-bit SSL encryption.
- For more details, visit our Privacy Policy Read.
8Responsible Gaming
7u775 is firmly committed to responsible gaming. We want our platform to remain enjoyable and safe for everyone. To support this, we offer the following features:
- Option to set deposit limits — daily, weekly, or monthly.
- Self-exclusion — the option to suspend your account for a set period of time.
- Reality Check — periodic reminders of your gaming session duration.
- To learn more Responsible Gaming View page.
Please note: Gaming is for entertainment, not a source of income. If you feel that gaming is having a negative impact on your life, please reach out to our support team.
9Account Closure & Suspension
7u775 may temporarily or permanently close an account under the following circumstances:
- If these Terms & Conditions are violated.
- If an account was created using false information.
- Failure to complete KYC verification.
- Extended period of inactivity (12 months or more).
- At the user's own request.
If an inactive account holds a balance, 7u775 reserves the right to deduct an inactivity fee as determined. The account holder will be notified by email before the account is closed.
10Dispute Resolution
For any dispute or complaint, please contact our customer support team first. We aim to respond within 48 hours.
- A ticket number will be issued once a complaint has been submitted.
- In disputes over game outcomes, server logs will be treated as the final and binding evidence.
- For financial disputes, screenshots and supporting evidence of transactions must be submitted.
- If the matter remains unresolved, it may be referred to an independent third-party arbitrator.
Important Notice
In the event of any dispute, 7u775's internal dispute resolution process must be completed before any legal action is taken.
11Limitation of Liability
7u775 is not liable for the following:
- If a game or bet is cancelled due to an internet connection failure.
- Delays or issues caused by third-party payment gateways.
- Losses resulting from issues with the user's own device or network.
- Any losses arising from sharing your account credentials with others.
- When the service is unavailable due to scheduled maintenance or upgrades.
7u775 always strives to deliver the best service; however, liability for technical issues will be limited to the maximum extent permitted.
12Contact
If you have any questions or need clarification on these Terms & Conditions, please contact our support team. We are available 24/7 to help.
Contact Information
Email:
[email protected]
Live Chat: available after logging in to the platform
Response time: typically within 1–48 hours